Shipping FAQ

While you've been looking through our store we hope that you've seen something you like. And now you'd like to know how much it will cost to get it to you. Well you're in the right place for that!

Currently, we are only processing shipments to Canada and the United States.

However, if you are an international customer we would still be happy to ship your items to you, but they will be shipped at cost until we can find a better route. **send us an email with what you are interested in, and we'll do what we can to accommodate you**

Now, for Canadian & US customers, we offer two different forms of flat rate shipping. The first includes everything in the online store aside from battle mats, and the second is for.... you guessed it, battle mats.

(Creating an order that includes both battle mats and other items will result in two separate shipping fees, as those items will be sent independently of one another.)

Check out the charts below to figure out what your shipping cost would be, all shipping costs are posted in Canadian dollars:

 Items Being Shipped Canadian Flat Rate US Flat Rate
Everything outside of battle mats $12.00 $12.00

 *The numbers above assume a maximum package weight of 20 lbs, any order placed for items in this shipping tier that is above 20 lbs will instead be a flat rate of $20

Now, for battle mats we have different flat rate shipping fees for both Canada & the US, as the cost between the two countries is very different. Battle mats are also considered "oversized items" and so that also drastically increases the cost to ship. We will ship up to 4 battle mats together at a maximum. Anything over that qty of 4 will require another order being placed as a completely separate shipment.

*Again, all prices posted below are in Canadian dollars*

Canadian Flat Rates (Battle Mats)

 Number of Mats Being Shipped Canadian Flat Rate
1 Mat $20.00
2 Mats $30.00
3 Mats $35.00
4 Mats $40.00

 

United States Flat Rates (Battle Mats)

  Number of Mats Being Shipped US Flat Rate
1 Mat $35.00
2 Mats $60.00
3 Mats $85.00
4 Mats $100.00

 *While $35 may seem expensive for a single mat, this barely covers the cost of shipping to some states, to most we will be absorbing a portion of that shipping cost. It's also important to remember that if you bought a double-sided 6x4 mat @ $110 + $35 for a total of $145, this amount is in Canadian funds, and by today's exchange (2/18/2020) you'd be receiving the equivalent of 2 mats delivered to your doorstep for $109 US, or $54.50 US per mat. A value we feel cannot be matched. (exchange rates will vary day to day)

Orders are typically processed within a few days and are then dropped off with our shipping carrier. From there they will typically arrive within 2 - 10 business days during which you will receive a tracking number to monitor their progress. Any issues with shipments can be directed to the email address below, please include your order # in any such email.

cardboard.dungeon@gmail.com